The Rangeen case management system, documented for everyone who uses it.

Rangeen is one system for the whole life of a case — the data, the documents, the emails and letters, the tasks, the people involved, and a permanent history of everything that happened. This site is its documentation. There are two manuals: one for people using the system day to day, and one for the technical people who design and configure it. Pick your starting point below. To start working, use Sign in to your workspace above.

Cases & screens Tasks & diaries Outlook email & triage Templates & automations Queries & reports Accounts · AI · Collaborate
For everyone

Everyday User Guide

How to use Rangeen on a normal working day. Written in plain language, with step-by-step walkthroughs. Start here if you work cases — you don't need to know how the system was built.

Open the user guide →
For technical users & administrators

Configuration & Technical Handbook

The complete reference for the people who design the system — every feature you can add, customise and connect, with worked examples. This is your manual for building a case type from nothing to a finished workflow.

Open the technical handbook →

What's in the system

Cases — the central record for one matter.
Case types — the mould each kind of matter is built from.
Screens & fields — the data a case records, laid out for you.
Correspondents — the people & organisations on cases.
Case actions — email, letter, memo, call & incoming post.
Tasks & diaries — what must be done, by whom, by when.
Automations — the routine parts, run by the system.
Templates — letters, emails & memos that fill themselves.
Queries & reports — saved questions over the caseload.
Background jobs — scheduled work that runs on its own.
Accounts — invoices, bills & credit notes via Xero.
Collaborate — share selected screens with outside parties.